Virgin Games: A Review of Offers, Bonuses and Promos
Play £10, get 30 Free Spins or £50 of Free Bingo*
- Free daily games every day after first deposit
- Free and penny bingo all day, every day
- Super fast and helpful live chat support
- Thousands of slot games to choose from
New members only, must opt in. Min £10 deposit & wager. 30 day expiry from deposit. Free Spins on Double Bubble. 1p coin size, max lines. Visit site for full Rules*. #AD gambleaware.org
Virgin Games Review Intro
Virgin Games is a well-known online gaming platform and, while it was once part of the famous Virgin group, it was acquired by one of the biggest gaming businesses in the world. Gamesys, seeing its apparent success, bought the whole thing off Sir Richard Branson. In keeping with a lot of Virgin acquisitions, they retained the hugely popular brand and continued to deliver upon its historical success with tech upgrades and loads of new and exclusive games.
Gamesys are a mega bingo and casino giant operating similar brands like Jackpotjoy, Bally Casino, Monopoly Casino and a string of other popular betting and gaming sites. Gamesys is massively selective about the number of bingo and casino sites on its network, prioritising larger, sustainable brands managed by their in-house promotional teams. So through Gamesys, Virgin Games can offer unique bingo, slots, and scratch card games developed by their studios, such as Double Bubble and Tiki Island, exclusive to this unique network.
One of the great things about Virgin Games is the variety of games they offer. Gamesys games, like Bubble Up Bingo and Crystal Maze Bingo, feature distinctive gameplay elements and progressive jackpots. Bubble Up Bingo includes a Double Up Bonus and Super 7 Jackpot, while Crystal Maze Bingo, themed after the TV show, once had a unique "Crystal Dome" feature. Whether you enjoy slots, casino games, bingo, or poker, there's something here for everyone.
These Gamesys sites are really high-spec, they're always kept up to date, and they're accompanied by some of the best apps available for those who prefer mobile bingo and real money casino apps on their phone. Virgin Games is highly recommended and one of our favourite all-round gaming sites.
Our Virgin Games Review Score
We explored every corner of Virgin Games' website and reviewed it all, so you have all the details. We scored each part and calculated an overall rating for the entire site. This makes it simple for you to figure out if Virgin Games suits you. Here's our complete review covering every aspect of Virgin Games.
Welcome Offer Rating | 9 / 10 |
Existing Player Promotions Rating | 8 / 10 |
VIP & Loyalty Rating | 9 / 10 |
Product Rating | 9 / 10 |
Branding Rating | 8 / 10 |
User Experience Rating | 9 / 10 |
Bingo Rooms Rating | 8 / 10 |
Bingo Games Rating | 7 / 10 |
Additional Games Rating | 9 / 10 |
Mobile Rating | 7 / 10 |
Responsible Gaming Rating | 8 / 10 |
Jackpots Rating | 8 / 10 |
Penny Bingo Rating | 9 / 10 |
Payment Methods Rating | 6 / 10 |
Depositing Rating | 7 / 10 |
Withdrawing Rating | 7 / 10 |
Customer Support Rating | 9 / 10 |
Overall Score | 8.1 / 10 |
Virgin Games ranks #9 out of 880 sites on BingoPort!
Virgin Games Pros & Cons
Explore the pros and cons of Virgin Games in this handy table. We've highlighted the site's strengths and areas for improvement, making it easy for you to understand the overall experience we had on the site. Whether you're interested in their game variety, promotions, or customer service, this table provides a clear overview.
- Free daily games every day after first deposit
- Free and penny bingo all day, every day
- Super fast and helpful live chat support
- Thousands of slot games to choose from
- Only debit card and Apple Pay are accepted
- Withdrawals are not same-day
- Bingo is not available on the app
Virgin Games New Customer Welcome Offer
Virgin Games
Get 30 Free Spins on Double Bubble or £50 of Free Bingo*
Virgin Games is a well-known online gaming platform and, while it was once part of the famous Virgin group, it was acquired by one of the biggest gaming businesses in the world. Gamesys, seeing its apparent success, bought the whole thing off Sir Richard Branson. In keeping with a lot... Read the full Virgin Games review
Play £10, get 30 Free Spins or £50 of Free Bingo*
New members only, must opt in. Min £10 deposit & wager. 30 day expiry from deposit. Free Spins on Double Bubble. 1p coin size, max lines. Visit site for full Rules*. #AD gambleaware.org
Virgin Games Offer Breakdown
When you join Virgin Games as a new player, you get to pick between two offers. They're set up as a games site, so they don't have a traditional bingo welcome bonus like some other bingo sites have. You can either get free bingo tickets or free spins for the Double Bubble slot game. You need to decide which one you want when you sign up.
Whichever you choose, they will be granted to you after you've spent £10 on any game on the site. Once you make your first deposit, your choice of offer is final, so make sure to choose wisely! The best part? If you win with the free spins or tickets, the money is yours without any extra wagering requirements– it's given to you in cash, and you don't have to wager it again.
Virgin Games Welcome Bonus Our Verdict
Virgin Games' welcome offer is fantastic for new players and crucially its a no wagering bingo offer. You get to choose between 30 free spins or 50 bingo tickets, making you feel valued right from the start. The best part is, you only need to spend £10, which is the site's minimum deposit, to enjoy this offer. You can use this money on any game you like, so it's guaranteed to suit your preferences.
What's even better is that the winnings from these freebies are in cash! This means whatever you win is real money, yours to use however you want. Virgin Games' welcome offer is not only great because it gives you choice, but also because it keeps things simple and clear when claiming. It makes starting your bingo or slots adventure a really enjoyable experience.
Virgin Games Welcome offer rating: 8 / 10
Using The Virgin Games Welcome Bonus
Claiming the welcome offer on Virgin Games is easy:
1. Create an account by registering on the site.
2. While signing up, pick your preferred welcome offer.
3. Make your first deposit. Remember, your choice of offer is final once you deposit.
4. Play games you like, spending £10 within 30 days of registering.
5. Once you spend £10, your chosen bonus will be credited! Use your freebies within 30 days after registering.
It's super simple, and Virgin Games prompts you as you register and when you go to deposit, so you won't forget to claim your welcome offer.
Virgin Games Welcome Bonus Terms
New members only, must opt in. Min £10 deposit & wager. 30 day expiry from deposit. Free Spins on Double Bubble. 1p coin size, max lines. Visit site for full Rules*. #AD gambleaware.org
1. If you are a new member, you will be eligible to receive either:a) 30 free spins (1p coin size, maximum lines) for the game Double Bubble (“Free Spins”);orb) 50 free bingo tickets (“Free Bingo Tickets”) on applicable games (see section 5(b) below).2. To be eligible for this promotion, you must successfully complete the following criteria (the “Qualifying Requirements”):a) register as a member of this website, which means that you must accept our website terms and conditions (which can be found here);b) opt in to this promotion by selecting either the Free Spins offer or the Free Bingo Tickets offer before making your first deposit;c) make a first deposit of at least £10; andd) wager at least £10 in cash on any game(s).3. You have 30 days from when you opt-in and make your first deposit to complete the remaining Qualifying Requirements and play any Free Spins or any Free Bingo Tickets before they expire.4. If you do not opt in to this promotion by selecting either Free Bingo Tickets or Free Spins before you make your first deposit, you will not be eligible to opt in to this promotion retrospectively. Your choice is locked in at the point that a successful first deposit is made, and cannot be exchanged or altered after this time.5. If selected, Free Bingo Tickets:a) have a maximum value of £50 (if used to buy £1 tickets) and a minimum value of 50p (if used to buy 1p tickets). Free Bingo Ticket availability at maximum value is based on bingo game ‘max ticket’ restrictions per game, and game schedule;b) can be used on any bingo game on the website, with the exception of Session Bingo. We reserve the right to amend these Rules in the future to exclude additional bingo games, including new bingo games but any such amendment will not impact any player who has already opted in to the promotion prior to the amendment coming into effect; andc) can only be used for buy-in to the next game available at the time of ticket redemption, and not to advance buy or to bulk buy tickets.6. You can only take part in this promotion once. If we detect that any member has created more than one account (including in order to take part in this promotion multiple times, in breach of these Rules) we shall be entitled to close any such accounts (and void any Free Spins, Free Bingo Tickets and related winnings).7. Your deposit balance and winnings (if any) are withdrawable at any time during this promotion, subject to our rights to temporarily withhold payments as further set out in section 5 of the website terms and conditions.8. We aim to make Free Spins or Free Bingo Tickets available instantly when you complete the Qualifying Requirements, but please allow up to 72 hours in the case of technical difficulties.9. If you opt in to this promotion, you agree to comply with the website terms and conditions and these Rules at all times. If (based on reasonable evidence) we find that you have seriously breached the website terms and conditions or these Rules, we may render Free Spins, Free Bingo Tickets and related winnings in your member account void, and we reserve the right to close your member account.
Virgin Games Free Bingo & Newbie Rooms
Virgin Games offers free bingo games throughout the day! They run in the Bingo Times room at 5, 25, 35, and 55 minutes past every hour from 10am to 10pm. Players can grab up to six free tickets per game. To play, you need to have wagered at least £2 in the past 7 days on any games on the site. This rule is there to make sure players don't join the site and then do nothing but claim free bingo forever; it's supposed to be for actual players to enjoy!
Check out more of our free bingo and no deposit sites for offers like this.
While there isn't a dedicated newbie room just for new players, you can dive into any bingo room when you join. Plus, if you like, you can even get free bingo tickets as part of your welcome offer. Virgin Games keeps the fun going for everyone!
More Virgin Games Welcome Offers
At Virgin Games, when you sign up, you get to pick a great welcome offer. All you need to do is spend £10 on any games on the site to claim it. You have two awesome options: either 30 free spins on the Double Bubble slot or £50 worth of free bingo tickets. You can even use the Free Bingo Tickets on any bingo game on the website (except Session Bingo and Bingo Winners Club). It's super generous and gives you lots of choices. Just remember, you have to use the tickets in the next upcoming game in your chosen room; you can't use them to schedule-buy for future games. Virgin Games really cares about making sure every player has a fantastic start on their site!
Virgin Games Technical Specifications
Site Name | Virgin Games |
Software | Gamesys |
Welcome Offer |
Play £10, get 30 Free Spins or £50 of Free Bingo* |
No Deposit Bonus | None |
Free Bingo | Yes |
Promotions | Yes |
Min. Deposit | £10 |
Min. Withdrawal | £10 |
Deposit Methods |
|
Established | 2008 |
UK Gambling Commission | License number 38905 |
Virgin Games Review: Existing Player Promotions
Virgin Games has a variety of fantastic deals for its players: the Free section in particular is a real gem. Once you've made a single deposit of £10 or more, you can play free slot games every day – and yes, it's for life! This means endless fun without spending extra money.
But that's not all; the excitement continues with their other promotions. The promotions page is called The Vault, and they have daily prize draws, a game of the week, tournaments, and more. This site keeps the fun ticking over with offers every single day! With free games and thrilling promotions, Virgin Games is a great place to play for fun and excitement.
Free Daily Games - simply make a deposit of £10 or more, and once you've deposited, head to the Free tab and pick your game. Play every day for a chance to win cool prizes.
Free Spins Champions - wager £20 or more on selected games during the week for the chance to win one of 1000 bundles of free spins.
Game of the Week - wager £30 on the featured game to enter the prize draw. The featured game and the prizes change each week!
Virgin Games Existing Player Promotions rating: 8 / 10
Virgin Games Review: VIP & Loyalty
At Virgin Games, things are straightforward when it comes to rewards. Instead of a loyalty scheme tied to how much you spend, they offer a choice of daily free game to all players who have ever deposited. Once you've made a deposit, you can play the free game every day forever without any extra cost. While it doesn't guarantee rewards like a traditional loyalty scheme, it's a good deal for those who enjoy regular freebies.
However, it's important to note that this approach might not suit everyone. Some players, especially those who spend a lot, might prefer loyalty schemes that offer escalating rewards based on their spending. Virgin Games occasionally surprises players with spontaneous loyalty treats, but these are entirely at the site's discretion; you can't request them. It's all about what you prefer – simple, consistent free games or the potential for bigger rewards through a traditional loyalty scheme.
The site also has a section called 'Very Virgin' which advertises the Virgin Red rewards scheme; this is not a reward scheme for the site. It is the larger Virgin brand's rewards system, and is merely being advertised on the site.
Virgin Games VIP & Loyalty rating: 9 / 10
Virgin Games Product Review
Virgin Games is super easy to use, even for complete beginners. You can quickly find your favourite games with a search, and discover new ones by scrolling through the slots page. Joining takes just a few minutes, thanks to the smooth registration process that makes it easy to get started.
The site offers 11 bingo rooms with various ticket prices ranging from free and 1p to 25p. Whether you're on a tight budget or ready to play big, there's a room for you. Some rooms have as few as 10 players, while others can have up to 1000. We love that there are free games available throughout the day, every day! This variety keeps the excitement alive for players. After enjoying the welcome bonus, diving into these games is the perfect next step.
We loved playing on this site. Finding games was simple, the community was friendly, and the chance to win real cash prizes made our experience one to repeat. The option to choose between free spins and bingo tickets for the welcome offer shows how much the site cares about its players, something we really appreciated.
Virgin Games Product rating: 9 / 10
Virgin Games Branding Review
The design of Virgin Games website is neat and everything is where you'd expect to find it. The red and white colours give it a clean and professional look, matching the instantly-recognisable Virgin brand. The standout thing about Virgin Games is how polished it feels; every inch of the site is smart, bright, and crisp. The graphics are sharp, the branding is consistent, and the atmosphere is warm and relaxed. The design creates a sense of reliability and trust, which is essential for an online gaming platform. It's not a flashy or over-the-top site; it feels like a place where you can focus on the games without distractions. While it might not be the most unique site out there, its simplicity and alignment with the Virgin brand make it a dependable choice for players looking for a straightforward gaming experience.
Virgin Games Branding rating: 8 / 10
Virgin Games User Experience Review
Playing on Virgin Games has been a smooth experience for us. Both the website and the app are user-friendly, making it easy for players to navigate. Whether you're familiar with online gaming, or are just starting for the first time, finding your way around is straightforward. Games, rooms, and promos are neatly organised, making it simple to jump into your favourite games or explore new ones.
For new players, starting might require a bit of exploration, because the site has lots to offer. Upon landing on the main app or homepage, the standout features are the prominently displayed games and ongoing promotions. Slot games, bingo, and promotions are easily accessible from the header bar or the menu, while FAQs and answers are just a click away. Overall, Virgin Games provides a reliable platform where players can easily enjoy their favourite games.
Virgin Games is listed as one of our recommended Gamesys casinos, which means they use some of the best software built by Gamesys Operations Ltd. They're one of the original market leading bingo and casino technology operators and launched way back in 2001. In 2021 the Bally's the corporation who own some great online casinos, completed a merger with the Gamesys Group.
Virgin Games User Experience rating: 9 / 10
Virgin Games Rooms Review
Virgin Games offers a good selection of bingo rooms, and our experience has been very enjoyable. With 11 rooms in total and 9 open for general play most days, there are plenty of options. Some rooms are linked with other sites on the network; they're listed as Superlinked rooms. We particularly loved playing in the Bingo Times room, where free bingo games are available several times per hour. Another favourite was the Bingo 80 room, which has a cool retro 8-bit theme, giving a unique twist to the balls being called on screen.
What's really great is the availability of free and penny games throughout the day, providing affordable entertainment for everyone. Even the most expensive tickets we encountered were just 25p, making it budget-friendly. The variety of rooms and themes cater to different preferences, and the availability of low-cost games ensures that there's something for every player.
Virgin Games Rooms rating: 8 / 10
Virgin Games Best Bingo Rooms
The Special Cloud Bingo - this room runs weekly on Friday nights and has a guaranteed jackpot prize. Players can pre-buy tickets in advance throughout the week, so by the time the game comes around, everyone's pretty pumped for it!
Session Bingo - in this room, you buy a bundle of tickets for 15 games. They mix up between 90-ball, 80-ball, and 75-ball, so you get a bit of everything. It's a bit different and adds some variety.
Bingo Times - with a progressive jackpot always building, and free games at 5, 25, 35, and 55 minutes past the hour from 10am to 10pm, this room always manages to please.
Virgin Games Chat Review
Double Up Bingo - as soon as we jumped into this room to play, there were players chatting. After some very quiet bingo sites in the past, this was lovely to see. Players were sharing the numbers they needed to win, and using the site emojis for 1TG and 2TG to express their anticipation as the game drew nearer to an end.
Suite - this room looked fancy, but tickets were cheap as chips at just a penny, so we decided to play. There was a chat host in here playing a game, and the players seemed really into it, which was a lot of fun.
Superlinks 75 - players in this room were greeting each other as they joined and waited for the game to start, then chatted about the weather and a TV show. It was nice to see that they were saying more than your basic "GL"s, and made the room feel very warm and social.
Virgin Games Games Review
Virgin Games is one of the best slot sites with bingo added in for the bingo players. They have a small selection of bingo variants, including the popular 90-ball, 80-ball, and 75-ball versions. Even though the variety is limited, the site focuses on making these games really good and offering high-quality rooms. The classic 90-ball bingo is a favourite, and the 80-ball and 75-ball games offer some variety for players who want something different.
Despite the limited types of bingo, Virgin Games ensures that the games they have are of high quality. While we wished for more variety, like a 30-ball speed bingo room, the existing options are fun and easy to get into.
There are three types of bingo games on Virgin Games:
90-Ball - This is the classic UK bingo game where you win prizes for one line, two lines, and the full house. Check out the Bubble Up Bingo room for some extra fun, with a cool theme, jackpot prizes, and lots of chat.
80-Ball - In this version, played on a 4x4 grid of 16 numbers, you can win prizes for one, two, and three lines, as well as the full house. Try it in the Bingo 80 room, which has a retro videogame theme we really liked.
75-Ball - This variant, popular in America, uses a 5x5 grid of numbers. You can play it in the Superlinks 75 room, and prizes may be for lines, patterns, or a coverall.
Virgin Games Games rating: 7 / 10
Virgin Games Jackpots
Virgin Games' jackpots make the bingo games even more thrilling. Each room offers standard prizes for lines and full house wins, but what makes it exciting are the progressive jackpots, often reaching thousands of pounds. These big potential wins are great fun to dream of, and hopefully even win!
There are also special bonuses in rooms like Bubble Up Bingo, and these are awarded for things like winning on a double number or a number 7. These bonuses can add a little extra joy to an already exciting win.
We liked that progressive jackpots are available in every room, and the creative bonuses like the Super 7 bonus make the games more exciting. The chance to win both standard and progressive jackpots, along with these unique bonuses, keeps us hooked on Virgin Games.
Virgin Games Jackpots rating: 8 / 10
Virgin Games Penny Bingo
Penny bingo at Virgin Games is a great way to play without spending much. You can find penny tickets in the Suite room throughout the day. Every now and then, they will run a pricier game, but penny bingo is 99% of what this room runs. This means you can enjoy these affordable games, even if you're on a strict budget.
We love that penny games are available all day; it lets us enjoy bingo without worrying about spending too much money. These games give us plenty of chances to play, making Virgin Games inclusive and accessible to everyone who prefers low-stakes games. The penny games add a lot to the overall fun, making them a standout feature of the bingo experience on the site.
Virgin Games Penny Bingo rating: 9 / 10
Virgin Games Side Games Review
Virgin Games features 22 mini games within its bingo rooms, offering a small but enjoyable break between bingo sessions. Although the number is limited compared to the slot games available in the Games section, these mini games still provide a decent variety.
We found the mini games to be a nice addition. They offer a quick and easy way to have some fun while waiting for the next bingo round. Even though the choices are limited, these games are entertaining and very easy to use, in a panel on the left of your bingo room. You can close the mini games panel if you're not interested, which is a nice feature lacking from many other sites.
If you want more game options, the slots page has a much wider selection. Despite the limited choices in the bingo rooms, the mini games on Virgin Games still manage to bring in some fun.
Virgin Games Slot Games Review
We had a great time with the slot games on Virgin Games. Exploring the vast collection of thousands of games was surprisingly easy, and we liked the different choices available. Whether you prefer new games, popular ones, or need suggestions, the New and Featured sections were helpful. They made finding games less overwhelming when we weren't sure what to play.
Playing the slots was fun too. The games worked well, and the graphics and sounds were really good. We enjoyed the variety of themes and bonus features, which made every spin exciting. It was clear that the site made an effort to offer something for everyone.
Overall, our slot game experience was very positive. With lots of options, an easy-to-use interface, and exciting gameplay, our time on Virgin Games' slots was really enjoyable. Whether you play casually or you're a diehard slot fan, the site provides a satisfying gaming experience.
Virgin Games Top Slot & Games
9 Pots of Gold
Full of Irish glitz, this emerald and gold slot features 5 reels with some very special features. The toadstool is wild, and three wheel symbols trigger free spins on a prize wheel. Players can also land between 3 and 9 gold pots for an increasingly good cash prize depending on how many pots land.
Eye of Horus
Step back in time to Ancient Egypt and be dazzled by this golden slot. The Horus symbol is an expanding wild, and the Golden Door is a scatter symbol. 3 or more Golden Doors will award free spins.
Slingo Extreme
A thrilling mix of slots and bingo, Slingo is taking the world by storm. In this high-gear variant of classic Slingo, the spins run through automatically for a faster game, stopping only to allow you to choose where to place jokers. You can choose to buy up to 8 extra spins, and the top prize of a full house is 500x your initial bet.
Sweet Bonanza
Lovers of Candy Crush will find this game a sweet delight. Forget complicated paylines; win when 8 or more of any symbol appear anywhere on the grid. The lollipop is the scatter symbol; get four or more to launch a free spins round. The rainbow bomb symbol is a multiplier; it may appear during the free spins round, and will give a random multiplier from 2x to 100x.
Virgin Games Additional Games rating: 9 / 10
Virgin Games Mobile and App Review
Playing Virgin Games on mobile was easy and smooth, whether using the website or the app. The mobile version of the website was simple to use, with clear menus and buttons, making it effortless to find games. The games loaded fast, and the graphics were sharp, creating a great gaming experience.
The app was also convenient for playing on the go. It allowed us to access our favourite slot games directly from our mobile, though bingo is not available on the app. The app's layout was easy to understand, similar to the website's design. We liked that the app was stable and didn't crash, ensuring uninterrupted gameplay.
Overall, our mobile experience with Virgin Games was good, although it was a shame that the app didn't cater to bingo. Both the website and the app were user-friendly and performed well, making gaming on the go hassle-free and enjoyable.
Virgin Games Mobile rating: 7 / 10
Virgin Games Responsible Gambling
Virgin Games is serious about responsible gambling and provides essential tools to help players:
1. Self-assessment questions: Reflect on your gambling behaviour and habits using these insightful questions.
2. Setting banking limits: Stay within your budget, promoting healthy gaming habits.
3. Session reminders: Handy alerts keep track of time, preventing excessive gameplay.
4. Transaction history: Transparent monitoring of your spending for better control.
5. Cool-off option: Take short breaks for responsible gaming.
6. Self-exclusion: A vital tool for longer breaks, prioritizing player well-being.
These features show the site's dedication to player safety and responsibility towards their customers. Virgin Games' commitment to a secure and responsible gaming environment is good to see. These features empower players to manage their own play or ask for help if they need it, ensuring a positive and safe gaming experience.
Virgin Games Responsible Gambling rating: 8 / 10
Virgin Games Banking Review: Available Payment Methods
Virgin Games has a minimum deposit and withdrawal amount of £10, making it very reasonable for most players. However, the payment options, limited to Visa Debit, Mastercard, and Apple Pay, might feel restrictive. Even though these options are from trusted providers, some players might miss the flexibility of other methods like PayPal, which used to be available but hasn't been for a few years.
While the £10 minimum requirement is fair, the lack of common payment options could inconvenience some users. More choices would definitely make the site more user-friendly. Having a variety of payment options ensures players can pick what suits them best, but without choice, players may not be able to join if those options don't suit.
Available Payment Methods:
Visa Debit | |
Mastercard Debit | |
Apple Pay |
Virgin Games Payment Methods rating: 6 / 10
Virgin Games Banking Review: Depositing
Depositing on Virgin Games was easy, but the options were limited. Only Visa Debit, Mastercard, and Apple Pay are available, which might disappoint those wanting more variety. It surprised us that even PayPal isn't accepted! However, these are big and trustworthy providers, ensuring your money and details' safety when you deposit. While some sites allow a minimum deposit of £5, Virgin Games' minimum of £10 is standard and fair, especially considering it is enough to qualify you for the welcome offer. Once you've deposited and wagered this amount, you can start playing with your freebies right away. Despite the limited choices, the deposit options are secure and widely used, providing a safe and secure process for players.
Virgin Games Depositing rating: 7 / 10
Virgin Games Banking Review: Withdrawals
Withdrawing on Virgin Games is straightforward, but it has some limitations. You can withdraw using Debit Card or Apple Pay, but it must be the same method you used to deposit. The minimum withdrawal of £10 is to be expected, and the maximum limit of £250,000 is quite high if you win big. The processing time, which takes 4-24 hours, is relatively quick. However, waiting a further 1-3 working days for the money to reach your account might test your patience. It's not the longest wait, but it could be quicker.
In our experience, the process was simple, but the waiting time could be improved for a smoother experience. While the options are secure, a faster payout process would be better, and while not super fast, the service is reliable, ensuring you receive your winnings securely.
Virgin Games Withdrawing rating: 7 / 10
Virgin Games Customer Service Review
Getting help on Virgin Games was really easy. They offer an online form for emailing them, and there's a live chat option for faster help. Plus, there are lots of answers in their FAQs section.
When we used the live chat, we were connected to someone instantly. The support staff were friendly and helpful both times we asked a question. If they didn't know the answer, they took a moment to find out, which was great. Unlike some sites where you feel like you're talking to an autoresponder machine, the staff here were quick, thoughtful, and detailed in their responses. Their service made our experience on the site much better and gave us confidence that if we ever had an issue on Virgin Games, we'd be taken care of swiftly and efficiently.
Virgin Games Customer service rating: 9 / 10
Virgin Games Available Support
Email Address | Online Form |
Live Chat | Yes |
Conclusion
Our time at Virgin Games was fantastic! The site's bold branding and user-friendly design created a vibrant atmosphere. We enjoyed a variety of games, from classic slots to exciting bingo, providing endless entertainment. The customer service was exceptional; the support team was quick and helpful, making us feel very valued. Navigating the site was easy, ensuring a smooth gaming experience. A standout was the free game every day; playing for nothing really felt good, and knowing it's available every day is even better. Additionally, the site's generous promotions, including free spins and bonuses, were a highlight, fuelling our excitement even further. Overall, Virgin Games offers a fun and secure platform. Its engaging games, friendly customer service, and exciting free daily games make it a top choice for players looking for an enjoyable and thrilling online gaming experience.
Virgin Games Overall rating for Virgin Games: 8.1 / 10