Royal House Casino: A Review of Offers, Bonuses and Promos
100% Welcome Bonus up to £200
- Live chat support answered us very quickly
- Over 2,500 games in the catalogue
- Withdrawal minimum amount is just £5
New Players Only. Wagering occurs from real balance first. 50X wagering the bonus. Contribution may vary per game. Available on selected games only. The wagering requirement is calculated on bonus bets only. Bonus valid 30 Days from receipt. Max conversion: 3 times the bonus amount. Limited to 5 brands within the network. Withdrawal requests void all active/pending bonuses. Excluded Skrill and Neteller deposits. Full Terms apply
Royal House Casino Review Intro
Royal House Casino runs as part of the Progress Play network, offering an impressive variety of slot and casino games, including huge jackpots, live dealer options, and the latest games on the market! The site features a navy and white colour scheme and a generic luxury casino theme. Players can use the live chat for quick support and can enjoy a variety of promotions, such as deposit bonuses, prize wheels, and loyalty rewards. Known for their mobile-friendly platforms, Progress Play ensures a seamless gaming experience for players on the move, along with an extensive game library. As a fully licensed operator, Progress Play guarantees safety, fairness, and the protection of your personal information.
Our Royal House Casino Review Score
Here’s what we think Royal House Casino does well and where it could be better. We've rated different parts of the site and our experiences playing there to give you a clear idea of what the site offers.
Welcome Offer Rating | 7 / 10 |
Existing Player Promotions Rating | 8 / 10 |
VIP & Loyalty Rating | 7 / 10 |
Product Rating | 7 / 10 |
Branding Rating | 7 / 10 |
User Experience Rating | 7 / 10 |
Additional Games Rating | 8 / 10 |
Mobile Rating | 7 / 10 |
Responsible Gaming Rating | 7 / 10 |
Jackpots Rating | 7 / 10 |
Payment Methods Rating | 7 / 10 |
Depositing Rating | 7 / 10 |
Withdrawing Rating | 7 / 10 |
Customer Support Rating | 7 / 10 |
Overall Score | 7.1 / 10 |
Royal House Casino ranks #100 out of 878 sites on BingoPort!
Royal House Casino Pros & Cons
See the main pros and cons of joining, depositing, and playing on Royal House Casino. Get the low-down on what to expect from players who have been there and tried it!
- Live chat support answered us very quickly
- Over 2,500 games in the catalogue
- Withdrawal minimum amount is just £5
- Withdrawals are charged a 1% fee up to £3
- Wagering requirements are high
Royal House Casino New Customer Welcome Offer
Royal House Casino
100% Welcome Bonus up to £200
Royal House Casino runs as part of the Progress Play network, offering an impressive variety of slot and casino games, including huge jackpots, live dealer options, and the latest games on the market! The site features a navy and white colour scheme and a generic luxury casino theme. Players can... Read the full Royal House Casino review
100% Welcome Bonus up to £200
New Players Only. Wagering occurs from real balance first. 50X wagering the bonus. Contribution may vary per game. Available on selected games only. The wagering requirement is calculated on bonus bets only. Bonus valid 30 Days from receipt. Max conversion: 3 times the bonus amount. Limited to 5 brands within the network. Withdrawal requests void all active/pending bonuses. Excluded Skrill and Neteller deposits. Full Terms apply
Royal House Casino Offer Breakdown
When you make your first deposit at Royal House Casino, you can get a 100% bonus up to £200. To claim this offer, you need to deposit at least £10. However, deposits made through Neteller and Skrill do not qualify. The terms and conditions explain the wagering requirements, expiry, and other restrictions. For this bonus, the wagering requirement is 50x, and the maximum you can win from the bonus is three times the bonus amount. It’s a very straightforward offer- a simple bonus match with the minimum deposit set at the site minimum.
Royal House Casino Welcome Bonus Our Verdict
This is a very standard offer that Royal House Casino is advertising. A 100% bonus match is the baseline we tend to see for welcome offers, and this deal doesn’t have anything else (like free spins) attached to sweeten the deal. It has a decent maximum bonus of £200 for players who want to make a bigger deposit, but the wagering requirement is surprisingly high. X50 is a big ask, and players who hope to convert their bonus to cash might be quite disappointed. The maximum amount you can convert to cash is 3x your bonus amount, so you are a little limited there too if you have some lucky wins.
Overall, it’s quite a basic offer; a nice addition to your first deposit, but not a big draw to Royal House Casino over its competitors.
Royal House Casino Welcome offer rating: 8 / 10
Using The Royal House Casino Welcome Bonus
To make a deposit at Royal House Casino, you first need to sign up. This doesn't take long, but to speed things up, have your phone number, address, and a password ready. Make sure your details are correct; your mobile number will need to be verified, and you'll use your email to log in.
Once your account is set up, follow these steps to make a deposit:
1. Click on the "Cashier" button and select "Deposit."
2. Choose your preferred deposit method.
3. Fill out the form for your chosen method, click "Deposit," and your payment will be processed.
4. You'll get an email with the transaction details, and the money and your bonus will instantly appear in your account.
You don’t need to do anything special to get the bonus, it’s added automatically with your first deposit. If you don’t want it, you can ask customer services to remove it, or go to Bonus History in the cashier to remove it yourself.
Royal House Casino Welcome Bonus Terms
New Players Only. Wagering occurs from real balance first. 50X wagering the bonus. Contribution may vary per game. Available on selected games only. The wagering requirement is calculated on bonus bets only. Bonus valid 30 Days from receipt. Max conversion: 3 times the bonus amount. Limited to 5 brands within the network. Withdrawal requests void all active/pending bonuses. Excluded Skrill and Neteller deposits. Full Terms apply
Terms and Conditions:
Bonus must be wagered 50 times before a withdrawal may be made. Wagering contributions apply and vary from game to game.Withdrawal requests void all active/pending bonuses.In order to qualify for the bonus, the player must deposit using the casino cashier only.Any bonus and winnings will expire 30 days after being credited from the date and time it is credited to a player's account. Players who have not used their bonus and winnings generated from the bonus or if the Wagering Requirement has not been met within the stipulated time limits shall not be able to receive the expired bonus and/or winnings generated from the bonus thereafter.Once the amount you have wagered meets or exceeds the Wagering Requirement, the Promotion will end and your Bonus Funds will automatically transfer to your Real Money Balance (up to the Maximum Conversion Amount of 3 times the original bonus amount credited to your account) from where you will be able to withdraw them as cash or continue to use them in non-Promotion play. General Terms & Conditions:
The promotion is not available to customers depositing with Skrill and Neteller payment method.All active bonuses or pending bonuses and promotional offers, and any winnings generated through the wagering of either of the aforementioned, will be cancelled upon withdrawal request if any of the applicable conditions have not been met in full prior to withdrawal request being submitted.The promotion is subject to the RhCasino.com's Terms and Conditions.RhCasino.com reserves the right to alter this chapter, cancel, modify or suspend any offer and any promotion at any time and without prior notice – in respect of any Bonus that has yet to be provided to You. Any bonuses granted prior to the change shall not be affected. The terms and conditions and the bonus policy that apply to any Bonus received by You are the Terms and Conditions and its Bonus Policy that are in force at the time in which You sign up to the Promotion to which that Bonus relates. Nothing in this section limits any other right and/or remedy granted to Us.These terms and conditions may be published in a number of languages for information purposes. In case of deviations, the English version applies.
More Royal House Casino Welcome Offers
There is only one welcome offer on Royal House Casino, the bonus match on your first deposit. It’s a shame that there isn’t a choice of offer, or a second deposit fixed offer, but there are plenty of promotions available once you’ve made that first deposit. Many of these offers are weekly, and happen on the same day every week, so you can be assured of plenty of promotions upcoming, though when it comes to welcome offers, there is just the one choice.
Royal House Casino Technical Specifications
Site Name | Royal House Casino |
Welcome Offer |
100% Welcome Bonus up to £200 |
No Deposit Bonus | None |
Free Bingo | No |
Promotions | Yes |
Min. Deposit | £10 |
Min. Withdrawal | £5 |
Deposit Methods |
|
Established | 2016 |
UK Gambling Commission | License number 39335 |
Royal House Casino Review: Existing Player Promotions
You can go to the promotions page at Royal House Casino to discover the latest deals. It’s easy to find, as it’s linked in the nav bar, so you can jump straight to it from any page. You can also sign up for email alerts to get new offers straight to your inbox, so you never miss a thing when new offers go live.
The promotions page is loaded with different offers, from weekly specials on certain days to month-long seasonal deals. You’ll find multi-use codes, basic bonus codes, free spins, leaderboards, prize wheels, and more!
If you love regular promotions, Royal House Casino has lots to keep you busy, and it’s very easy to see both the offers and the terms on the promotions page.
Monthly Seasonal Offer – Every month, there will be a bundle of deals that you can claim! These are usually broken down into a deal a week, but many of them can be used multiple times.
Super Spinners Leaderboard – Enter the opt-in code when you deposit, then play any non-progressive jackpot slots. Your wagers will be tracked, and the top 10 players on the leaderboard will win a cash prize.
Double Delicious – Every week from Monday to Thursday, use this deposit code twice to get a 25% bonus each time. A weekly double use code is a nice idea, because you always know what to expect.
Spinning Monday – Deposit £20 with this weekly code to get a spin on the prize wheel. Your prize will be determined by the wheel, and you could win up to 500 free spins on slots with each spin!
Royal House Casino Existing Player Promotions rating: 8 / 10
Royal House Casino Review: VIP & Loyalty
Royal House Casino has an exciting rewards programme! Instead of just earning points by spending money, you complete fun missions to get points. You can complete missions at your own pace and earn points to spend in the Rewards Store. As you gather more points, you'll level up and get even more prizes and rewards. These challenge-based rewards are great for competitive players!
We love this rewards scheme because it’s based on completing challenges, not just on how much money you bet. It’s perfect for players who don’t want to spend a lot or who only play occasionally. We especially loved choosing our own prizes with our points in the Rewards Store!
Royal House Casino VIP & Loyalty rating: 7 / 10
Royal House Casino Product Review
Royal House Casino uses the Progress Play platform, which means it has the usual benefits and downsides of this provider- but what are they? Progress Play is known for its huge games catalogue on its sites- with over 2,600 titles available! Live tables, slots, and casino games are available, as well as jackpot slots. Progress Play sites are also built with mobile gaming in mind, so they work well on smaller screens, but there are not usually apps available which is a shame.
Another downside of Progress Play sites tends to be the wagering requirements; these can be very high, making it difficult to cash out winnings from bonuses or free spins. Also, if you use several Progress Play sites, they can feel very similar because they share the same design and layout, and tend not to have a strong theme or personality to them.
Royal House Casino Product rating: 7 / 10
Royal House Casino Branding Review
Royal House Casino features a classic navy design that gives a luxurious feel. The layout includes separate pages for each feature and a navigation bar to move between them, which works fine. The game lobby is well-organised with clearly marked categories, like jackpots, new games, and live games, making it easy to find what you want.
We thought that the support section could be easier to use. It opens up a pop up window on desktop, and you need to click through several pages to get to the answers, which can take a while when you just have a simple question.
The mobile-friendly design lets players enjoy the casino on their smartphones or tablets without needing an app. This flexibility is great for gaming on the go, though having an app would have been a nice addition. With such a mobile-forward platform, we’re quite surprised that Progress Play don’t tend to go into apps!
Royal House Casino Branding rating: 7 / 10
Royal House Casino User Experience Review
Royal House Casino offers a great collection of games, neatly divided into categories like jackpots, new games, and live options, making it easy to find what you're looking for. The organisation of the game lobby is excellent, allowing for straightforward navigation through the vast selection.
However, we encountered some usability issues during our time on the site. The loading speed was noticeably slow, particularly on mobile devices. Pages took a while to finish loading. On desktop, there were a few instances where some links didn’t work properly when clicked, which wasn’t a great experience.
The live chat feature was another area where we had some issues. Although it is supposed to be available 24/7, the chat icon didn’t always appear, especially on desktop. Even when it did, we had to go through a chatbot before reaching a real person, which we don’t necessarily love, especially when we’ve already checked the FAQs.
Royal House Casino User Experience rating: 7 / 10
Royal House Casino Jackpots
Royal House Casino has a dedicated section for Jackpot games, making it simple to find slots with the biggest prizes. They offer 115 jackpot slots from tonnes of different game providers, so there are plenty of chances to chase the big prizes with a variety .
While the site is generally easy to use, it would be helpful to see the current jackpot amounts for each slot just on the tiles, rather than having to actually go into the game. Progress Play's mobile-first approach might explain the cleaner design, which is designed for smaller screens. Despite this small inconvenience, the site remains easy to navigate and we were really impressed with the variety of jackpot games.
Royal House Casino Jackpots rating: 7 / 10
Royal House Casino Slot Games Review
Royal House Casino has a huge game library with over 2,500 options, including a wide range of slots and table games. Whether you like games with fancy graphics and unusual gameplay mechanics, or you just prefer the simple spin-and-win slots, you’ll have plenty of choices. The site also features hundreds of live casino tables, new games, jackpot slots, and a game of the week to keep things fresh and interesting.
The games are organised into categories like Slots, Live, Casino, New, Featured, and Jackpots, so finding what you want is straightforward. The variety and quality of the games make browsing through the site easy and enjoyable.
Royal House Casino Casino Gaming Tech Review
Royal House Casino runs on Progress Play’s software, known for its extensive game selection, mobile compatibility, and secure banking. This means that you can expect all this and more when playing on Royal House Casino. The site is easy to navigate, with touch-friendly buttons and minimal clutter, making it ideal for playing on a smartphone.
However, the bonus terms and wagering requirements on Progress Play sites can be quite high, which may put off some players. You can rest assured that Progress Play is a reputable provider, with top security for your money and your data, and they are fully licensed by the UKGC to operate, so you know their games are legit and fair.
Royal House Casino Top Slot & Games
Bouncy Balls 2
Quirky and funny, these silly bouncy balls pay out for clusters, not paylines. Cascading wins mean that a paying combo will disappear, letting new bouncy balls fall in. The Bonusball can't join a cluster, but 3 or more scattered anywhere will trigger free spins! Free spins start on a 5x5 grid, but if you land a Powergrid ball, the grid will expand for the rest of your free spins!
Fluffy Favourites Fairground
The Fluffy animals are back, and this time they're at the fair! Like previous Fluffy games, you can trigger the Prize Pick round to win up to 100x your bet, launch up to 25 free spins, and double wins made with the elephant wild symbol.
Hold the Safe
Get ready to pull off a diamond heist and score a mega haul! 3 or more scattered safe symbols will launch the Hold the Safe feature for free spins that can keep retriggering. Diamonds, gold bars, and riches abound on the reels of this bank-tastic slot.
Neon Pyramid
Glowing neon fills the six reels of this retro-themed slot. The arcade cabinet symbol is wild, and substitutes for anything except the bonus symbol. There are random effects that may occur at any time, like wild multiplier reels dropping or extra chances of bonus symbols.
Royal House Casino Additional Games rating: 8 / 10
Royal House Casino Mobile and App Review
Royal House Casino, like all Progress Play casinos, is designed with mobile play in mind! Whether you’re on a PC, tablet, or smartphone, the site looks great and is easy to navigate. You can effortlessly swipe through the game catalogue and homepage banners, with simple visuals to keep things uncluttered. Mobile players will appreciate that everything is tailored for smaller screens, not just adapted from the desktop version.
However, some pages can be a bit slow to load on mobile. Also, we were quite disappointed to discover that there is no app available, even though Progress Play specifically tailor their sites to mobile play! Despite these very minor issues, the overall mobile experience is still enjoyable due to the easy navigation and user-friendly design.
Royal House Casino Mobile rating: 7 / 10
Royal House Casino Responsible Gambling
Royal House Casino prioritises responsible gambling, offering various tools and advice to help players stay safe. You can find detailed information in the footer or support pages. Here are the key features available:
Limits: When you register, you can set limits for daily, weekly, and monthly deposits, bets, and losses. You can change these limits later, but it takes 24 hours for changes to take effect. You can also set limits on daily playtime.
Reality Check: Set reminders to take breaks. You choose a time frame, and a clock shows how long you’ve been playing. After that time, a pop-up reminds you to take a break. To keep playing, just acknowledge the reminder.
Time-out: Lock your account for a short period, up to 42 days. During this time, you won't be able to access your account. Set a time-out through your account settings or by contacting customer support.
Self-Exclusion: For a longer break, you can self-exclude for 6 to 12 months. This action cannot be undone until the set period ends, completely blocking access to your account.
Gamstop: A service that allows you to self-exclude from all UK-licensed gambling sites. Information and links are provided on Royal House Casino’s responsible gambling pages.
These tools help you manage your gaming habits and ensure you gamble responsibly. Although we have seen more responsible gambling tools and options available on other sites, what Royal House Casino offers is solid.7
Royal House Casino Responsible Gambling rating: 7 / 10
Royal House Casino Banking Review: Available Payment Methods
Royal House Casino offers a wide range of payment methods for deposits, making it easy to add funds to your account. You can deposit as little as £10, and the money appears in your account right away. The available options include Visa Debit, Mastercard, PayPal, Payviaphone, Apple Pay, Instant Bank Payments, Paysafecard, EcoPayz, Neteller, Skrill, and Neosurf. This selection should suit most players, offering just about all of the most common payment methods.
For withdrawals, the minimum amount is £5, which is even lower than the deposit minimum, allowing for quicker access to your winnings. However, there is a 1% processing fee (up to £3) for each withdrawal request. Withdrawals take from 2 days. Another downside is that withdrawals via Visa Debit and Mastercard are not currently allowed, though hopefully this is just temporary.
Available Payment Methods:
Money Bookers / Skrill | |
Visa | |
Master Card | |
Paypal | |
Neteller | |
Paysafe Card | |
Ecocard | |
Instant Bank | |
Apple Pay |
Royal House Casino Payment Methods rating: 7 / 10
Royal House Casino Banking Review: Depositing
Depositing on Royal House Casino is simple and quick, usually taking just a few minutes. The minimum deposit depends on the payment method: it’s £10 for most options, £15 for Neosurf, and £20 for Instant Bank Payments, EcoPayz, Neteller, and Skrill. All these methods are reliable and secure, and they operate externally to Royal House Casino, so you’ve likely used them on other sites too.
To get the welcome offer, you need to make a first deposit of at least £10, which is the site minimum. The offer will be applied automatically when you make your first deposit. However, deposits with Skrill or Neteller don’t qualify for the welcome bonus.
Royal House Casino Depositing rating: 7 / 10
Royal House Casino Banking Review: Withdrawals
Withdrawals at Royal House Casino can be slow, which is a bit disappointing. Here’s a breakdown of the process:
Processing Time: All payment methods take one business day to process.Transfer Times:Skrill and Neteller: 1 additional business day.EcoPayz, Apple Pay, and Paysafecard: 3 additional business days.PayPal, Visa Debit, and Mastercard: 3 to 7 additional business days.
So the quickest you can get your money is 2 business days with Skrill or Neteller. However, if you use PayPal or a debit card, it could take 4 to 8 business days.
One positive aspect is that the minimum withdrawal amount is just £5, which is lower than the minimum deposit. However, there is a downside: a 1% fee up to £3 is charged per withdrawal, no matter what payment method you use. This fee, combined with potentially long wait times, makes withdrawals less appealing. Waiting up to 8 business days and paying a fee feels like a tough sell for Royal House Casino.
Royal House Casino Withdrawing rating: 7 / 10
Royal House Casino Customer Service Review
Royal House Casino offers several customer service options, including live chat, a help centre with FAQs, and email support. The live chat feature includes a chatbot that tries to resolve issues before connecting you to a real person. While this can be useful for quick answers, it sometimes delays getting to a human representative. Once you do reach a live agent, responses are generally helpful, though the initial chatbot interaction can be a bit frustrating.
The help centre provides a range of frequently asked questions that cover common issues and is easy to navigate, though it does take a couple of clicks to get to your answers. For more specific or unresolved problems, you can use email support. However, this email address is shared with all Progress Play casinos, so you must include your account details and mention Royal House Casino to ensure they can find your account.
Royal House Casino Customer service rating: 7 / 10
Royal House Casino Available Support
Email Address | customersupport@instantgamesupport.com |
Live Chat | Yes |
Conclusion
Our experience with Royal House Casino was generally positive, though not without some drawbacks. The massive selection of over 2,500 games and the variety of payment methods were impressive, making it easy to get money into our account and get started on the games. However, the slow withdrawal times and processing fees were notable downsides. While deposits are quick and straightforward, withdrawals can take from 2 to 8 business days, with a 1% fee (up to £3) that takes a little shine off the overall experience.
The mobile site design is user-friendly, though pages sometimes load slowly. Customer service is fairly accessible with live chat and email support, but the initial interaction with the chatbot can be frustrating. The help centre is well-organised, providing useful answers to common questions. Overall, Royal House Casino delivers a solid gaming experience with some room for improvement in customer service and withdrawal processing. We'd also love to see the addition of a Royal House Casino app!
Royal House Casino Overall rating for Royal House Casino: 7.1 / 10